FAQs
How long does it take to restore my score?
The timeline for restoring credit varies depending on your unique financial situation. Generally, you can expect to see improvements within 3 to 6 months, but significant changes may take up to a year or more. Our team will work diligently to develop a customized plan that addresses your specific needs.
Do I need to have portal access?
Yes, portal access is essential for staying informed and engaged with your progress. Our secure online portal allows you to monitor updates, access important documents, and communicate with our team conveniently.
How much will I get on my taxes?
The amount you receive on your taxes depends on various factors, including your income, deductions, credits, and overall financial situation. We provide personalized tax planning and preparation services to ensure you maximize your return based on your specific circumstances.
Do I have to answer due diligence questions when doing taxes?
Yes, answering due diligence questions is crucial when preparing your taxes. These questions help us accurately assess your financial situation and ensure compliance with tax laws, ultimately protecting you from potential audits or penalties.
Can you just use my pay stub to file my taxes?
No, a pay stub alone is not sufficient to file your taxes. We require your W-2 or other relevant tax documents to ensure accuracy and compliance with IRS regulations. Providing complete and accurate information helps us deliver the best possible results for your tax return.
And make sure to join our free community for more assistance
Do I need credit monitoring?
Yes monitoring must be active life happens and if you can’t pay let me know so we can discuss next steps. Link for monitoring sign up https://www.identityiq.com/securemax.aspx?offercode=431287LH
Is there anything you will NOT dispute?
I will not dispute authorized inquires attached to accounts.
Common errors found on credit reports:
• 60, 90, 120 day late payments but no 30 day late payment.
• Does your credit report show a balance due on a settled or paid account?
• Short sale listed as a foreclosure?
• Does your credit report show a balance after the creditor discharged the debt with a 1099-c?
• Any debt discharged in a bankruptcy reporting a balance?
• Do you have any duplicate accounts on credit report?
• Account too old to report?
• Does the debt buyer and original creditor both report a balance due?
• Are you a JR, SR, III have your information mixed with someone else’s information on your report?
• Authorized users reports shows all user activity and not just authorized users?
• Have you told a 3rd party debt collector, "I refuse to pay this debt" or ask them to stop calling and they continue to call?
• Does a 3rd party debt collector call you before 8am or after 9pm? (There are also other state laws for debt collectors and original creditors)
• Did a creditor or 3rd party party debt collector pull your credit (hard or soft pulls) without your permission? (Please know that many contracts you signed with original creditors, it says in the contract they will periodically pull your credit, THATS LEGAL
Who all do we dispute?
We dispute the big three, Equifax, Experian and TransUnion.
How do we mail letters?
We mail letters for you for free via first class mail. You do have the option to mail them certified mail for $7 or email the letters directly to the credit reporting agencies.
How often do we update client portals?
Your client portals are updated every 31-35 days. Your account manager will email you to go over your account with you. Your credit monitoring must be active for us to update your client portal.
Do you sue for us?
No. I am not an attorney but I have a team an attorneys you will be referred to.
Can you help with my lawsuit?
I'm not an attorney and I'm not allowed to give you legal advice. I can only give my opinion and go over some things that can possibly help you in court.
I'm not a school teacher but I can help you with 2+2. Its the same with the legal process. I can not teach in a classroom but we can discuss the law long as I'm not giving you legal advice.
What do I do with the letters I receive from the credit reporting agency?
Email everything you receive in the mail to hello@luxelegacyconsultantats.com
What do I do if a collector is emailing calling or texting?
Send a screenshot of the email or text message if 3rd party debt collectors are calling you. A script will be given to you on what to say next time they call.
Do you guarantee results?
We are not allowed to guarantee results and if anyone guarantees you results within a specific time frame..... run!
What documents do I need to file my taxes?
You’ll need basic identification (e.g., Social Security number), income documents (like W-2s, 1099s), and proof of deductions or credits (such as mortgage interest statements, charitable donations, and child care expenses). If you’re self-employed, include income records and expenses for your business.
How long does the tax filing process take?
The tax filing process typically takes 30 minutes to an hour, depending on the complexity of your return. If you have multiple income sources, business expenses, or itemized deductions, it may take a bit longer. Rest assured, we’ll guide you every step of the way!
When will I receive my refund?
The IRS typically issues refunds within 21 days of accepting your return if you file electronically and choose direct deposit. If you mail your return, the process may take longer. We will provide you with tracking so you can monitor your refund status.
Bonus: We offer up to a $6,000 cash advance for those who qualify, so you don’t have to wait!
Can you help me if I’m behind on filing past taxes?
Absolutely! We specialize in helping clients catch up on back taxes. Whether you’re one year behind or several, we’ll work with you to ensure everything is filed correctly and minimize any penalties or interest you may face.
How do I know which deductions and credits I qualify for?
We take a comprehensive approach to review your financial situation and ensure you get the maximum deductions and credits available to you. Whether it’s business expenses, educational credits, or homeownership deductions, we’ll identify every opportunity to lower your tax liability.
How can I reduce my tax bill next year?
There are several strategies to reduce your tax bill, including contributing to retirement accounts, tracking business expenses, and taking advantage of tax credits. During our sessions, we’ll review your situation and suggest personalized tax-saving strategies for next year.
Can you help me with business taxes?
Yes! We offer business tax services, including tax planning, preparation, and filing for small businesses, freelancers, and corporations. We’ll ensure that your business is compliant and taking advantage of every deduction available to you.
What’s the difference between a tax deduction and a tax credit?
A tax deduction reduces the amount of income that is subject to tax, lowering your taxable income. A tax credit, on the other hand, directly reduces your tax bill dollar-for-dollar. We’ll work to get you the best combination of deductions and credits for your situation.
What support do you offer to mentees?
As a mentee, you will receive personalized guidance on how to build and grow your tax preparation business. From marketing strategies to client management and tax filing techniques, you’ll have access to exclusive tools and resources to help you succeed.
Can I start a tax business even if I’m new to the industry?
Yes, absolutely! Our training program is designed to help beginners get started with all the tools, knowledge, and confidence needed to launch a successful tax preparation business. We’ll teach you everything you need to know, from setting up your business to handling clients and taxes efficiently.
How much does it cost to file my taxes with you?
The cost for tax preparation varies based on the complexity of your return. We’ll provide a clear breakdown of fees before we begin, so there are no surprises. If you’re filing for multiple years or need additional services, we offer discounted rates for those situations.
How do I schedule an appointment?
Scheduling is easy! You can book directly through our client portal, where you’ll have access to my calendar. Once you’ve signed up, you’ll receive a confirmation email with all the details and instructions on the next steps.
Refund Policy
At Luxe Legacy Consulting, we prioritize clear and transparent services for our clients. Please review our refund policy carefully:
Our Policy in Brief:
We do not offer refunds. Please thoroughly read through our plans and policies before making any commitments.
Why It Matters:
Understanding our plans and policies ensures a transparent and smooth experience, allowing you to make informed decisions about our services.
Chargebacks and Fraud Prevention:
All services require a signed contract and proof of purchase. Unauthorized chargebacks will be reported to authorities as fraud.
Got Questions? We’re Here to Help:
If you have any questions about our refund policy or other aspects of our services, our dedicated team is here to assist you. Your satisfaction is our priority, and we’re committed to addressing any concerns or queries you may have.